Meet Your Instructors!

At Focus Pilates, your teachers are more than just instructors; they are movement specialists dedicated to helping you unlock your body’s full potential. Whether you are looking for athletic conditioning or restorative healing, Ramona, Brooke, and Rena bring a wealth of knowledge to every session.

Ramona
Owner/ Pilates Instructor

Ramona focuses on the "why" behind every movement. Her teaching style is rooted in precision and alignment, ensuring that every client, from the beginner to the seasoned athlete, moves with maximum efficiency. Ramona excels at deconstructing complex movements, making her sessions perfect for those who want to master the mechanics of the Reformer and Tower.

• Specialty: Spinal Alignment and Advanced Apparatus.

• Energy: Grounded, encouraging, and meticulous.

Rena

Pilates Practitioner

Rena brings 30 years of experience teaching Clinical Pilates, along with an understanding of the human body, to every class, ensuring each individual is supported on their journey toward body awareness while building functional strength. If you are looking to recover from a busy week, Rena’s understanding of fascia and how to work with where the individual is at on any given day will lead to a positive outcome every class.

• Specialty: Fascia and Rehabilitation modifications in each class

• Energy: Calm and focused.

Brooke is your go-to. Known for her high-energy Barre and Suspension sessions, Brooke leans into the fitness-forward side of Pilates. Brooke was first introduced to Pilates through her mom's passion for the practice. In 2021 she joined her mom Ramona in her studio to learn the Pilates method and became a fully comprehensive certified instructor in May 2023.Brooke’s sessions are dynamic and fast-paced, designed to push your limits while maintaining the core principles of control and breath.

• Specialty: Athletic Reformer, Barre, and Suspension Training.

• Energy: High-vibe, motivating, and athletic.

Brooke

Pilates & Barre Instructor

Welcome to Focus Pilates

How to Reserve Your Session
We can’t wait to move with you! Once you’ve purchased your pass, simply head over to our scheduling system's calendar to explore the exciting classes we have lined up. To help you plan your routine and stay consistent, you can reserve your spot in any available class up to 30 days in advance. Find a time that inspires you, and let's get started!

Session Cancellations & Community Care

Because our studio values an intimate, supportive environment, our small group classes are limited to just six clients at a time. This means every spot is incredibly precious! If your plans change and you can no longer join us, we gently ask for at least 15 hours' notice so someone else in our community has the opportunity to fill that spot and keep their routine going.

• Early Cancellations (15+ Hours Notice): If you cancel 15 hours or more before class begins, your class pass stays safely on your account for your next visit.

• Late Cancellations (Less than 15 Hours Notice): Life happens whether it’s traffic, an unexpected emergency, a sudden illness, or just oversleeping. We completely understand! However, because your spot was reserved exclusively for you, cancelling within the 15-hour window means the class pass will be deducted from your account.

A quick favor: Even if it’s a late cancellation, please still take a moment to remove yourself from the class list as soon as you know you can't make it. Giving your fellow community members a chance to grab an open spot is what makes our studio family so wonderful!

Class Cancellations: The How To

Managing your schedule is quick and easy! To help keep things running smoothly for both you and our instructors, all class cancellations are taken care of directly by you through our online system.

When you need to adjust your schedule, just follow these simple steps:

1. Head over to the PunchPass scheduling system and log in using the same email address where you receive your studio reminders.

2. Click on the "My Reservations" tab to view your upcoming classes.

3. Find the session you can no longer attend, click on it, and select "Cancel Reservation."

4. Once canceled, feel free to explore the schedule right away to find another open session that fits your day!
   

A friendly note: Please use this online system instead of texting or emailing your instructor. It guarantees your spot is released instantly back to the community!

Mindful Booking to Keep Class Sizes Small

One of the things our community loves most about our studio is our intimate, 6-client class size, as it ensures you get the personalized attention and care you deserve! Because spots are so limited, we kindly ask that you only book into classes you truly plan on attending.

We completely understand wanting to secure your favorite times! However, holding multiple spots with the intention of canceling them right before the 15-hour window makes it very difficult for your fellow clients to plan their workouts or claim those open spots. Booking mindfully ensures that everyone in our studio family has a fair chance to practice, grow, and move together.

No-Shows & Protecting the Waitlist

Because our class sizes are so small, every spot represents an opportunity for someone in our community to build strength and heal. If you are unable to make it to a class, please make sure to log into the PunchPass Scheduling System and process a late cancellation.

When a client doesn't show up without updating the system, a spot stays locked that could have gone to a fellow member on the waitlist. To keep things fair and accessible for everyone, a missing or un-canceled session will result in the loss of that class pass.

Package Flexibility & Expiry Dates

To help keep our studio running smoothly and predictably, please note that all class packages are non-transferable and non-refundable. When purchasing a pass, we encourage you to double-check its expiration date so you can plan your workout routine and get the absolute most out of your investment!

Staying Healthy Together (Illness Policy)

Your health and the wellness of our entire studio family are incredibly important to us! If you are running a fever, feeling quite unwell, or have a significant cough, please take care of yourself, cancel your upcoming session via PunchPass, and stay home to rest up. (If you just have a very minor, non-contagious cough or sniffle but otherwise feel great and have no fever, you are more than welcome to join us!).

• A Helpful Tip: If you start feeling under the weather, we highly recommend canceling your spot right away just in case. Because your spot is reserved exclusively for you, the standard 15-hour late cancellation policy still applies if you have to cancel at the last minute due to illness. Canceling early gives you peace of mind and keeps the studio schedule flowing nicely!

Late Arrivals & Making the Most of Your Session

Our sessions start right on the dot at the top of the hour! We completely understand that traffic, unexpected calls, and life’s little surprises happen. If you do find yourself running a few minutes behind, please just give the door a gentle knock when you arrive.

Because the warm-up at the beginning of class sets the foundation for your safe alignment and movement for the rest of the session, we kindly ask that late arrivals be kept to a minimum. Arriving a few minutes early helps you transition smoothly into your practice!

Unplugging & Staying Safe (Cell Phone Etiquette)

To preserve a peaceful environment and help you get the most out of your mind-body practice, we kindly ask that you switch your cell phone to "silent mode" when you arrive. For your absolute safety, phones should never be used while you are on the Pilates equipment. We highly recommend tucking your phone safely away in your bag so you can enjoy a full hour of uninterrupted time just for you!

Breathing Easy
(Our No-Scent Space)

To ensure that our studio is a comfortable, safe, and breathing-friendly space for everyone, Focus Pilates is a scent-free environment. Some of our wonderful clients and our instructors have strong allergies or sensitivities, so we gently ask that you skip wearing any perfumes, colognes, or strongly scented lotions when coming to class. Thank you for helping us keep the air fresh and clean for all!

Thank You!

Thank you so much for taking the time to read through our studio policies and etiquette. We are incredibly grateful for your partnership in making our studio a respectful, safe, and joyful space to move.
If you have any questions, concerns, or if you simply want to share what you are hoping to achieve during your time with us, please don't hesitate to reach out via email. We would love to hear from you.

See you at the studio!

Contact

Reach out for bookings or questions anytime.

Email

focuspilates.ca@gmail.com

Focus Pilates © 2026. All rights reserved.